immerse yourself in comfort with exceptional staff eager to assist

Clean room, friendly staff.

The proximity to public transportation made travel easy.

The shower's water pressure was extremely weak, making it difficult to rinse properly.

i had a lovely stay at this hotel! it exceeded my expectations with its freshly renovated rooms and outstanding breakfasts. the location was convenient for exploring hyde park and notting hill, making my short break even more enjoyable.

room could use a small table.

Proximity to two underground stations, Close to Hyde Park, Easy access to bus tours

Rooms feel like closet spaces, with awkward bathroom layouts and poor water pressure !!! Cleanliness clearly needs attention, as dirt and odors undermine the experience !!!

The room was clean, but air conditioning was too weak for comfort.

The room was comfy, though the air conditioning didn’t work properly.

Easy access to two tube stations makes navigating central attractions a breeze. The market stretch on Queensway provides a variety of dining and shopping options right at your fingertips.

Navigating to the hotel proved to be a challenge, with the address being tricky to locate amidst confusing street names and minimal signage. Rooms are cramped, with some guests reporting poorly maintained spaces—including dirty walls, carpets, and bathrooms—with mold present and a lack of proper ventilation. Basement rooms often smelt musty and lacked natural light, creating an uncomfortable atmosphere. Noise disturbances from the corridors can interrupt sleep, and some amenities need upgrading, like the outdated, cramped elevator. Overall, the hotel's interior could use a refresh to match the expectations set by its location.

The location is fantastic! We were just a quick walk from the tube station, which made exploring the city a breeze. My son loved visiting the nearby parks where we enjoyed some lovely picnics. The room was clean and tidy, with all essentials included.

In my wife’s opinion, the family room was a bit cramped for our needs. A larger space would have made our stay more comfortable, especially with kids around.

A comfortable stay with friendly staff who were eager to assist. The beds were clean and provided a restful night's sleep, complemented by excellent air conditioning during hot weather. the room lacked proper heating, leaving it chilly at night.

pleasant stay with a few hiccups

The room was exceptionally clean, tidy, and well-maintained throughout our stay. Staff interactions were consistently friendly and polite, adding a nice touch to our experience.

I stayed in a single room on the 2nd floor. The bed was super comfy, and the room was clean. I liked that I could easily reach it via the lift or stairs. I skipped breakfast the first day but went for it the second, and it was buffet style. a nice cozy spot for a solo traveler.

Room was cozy, but cleanliness was below expectations during my stay.

The facility offers a cozy decor in the reception area with an inviting feel. Its location provides easy access to two tube stations, perfect for city exploration.

The carpets on the staircase leading to rooms could use a thorough cleaning, as they show significant wear and tear, which might be off-putting for some. The room layout initially provided didn’t match expectations. we were actually given a small double bed in addition to a single when we had specified preference for triples. And the lift situation? Out of order, meaning a lugging of luggage up three flights of stairs. the hotel feels like it could benefit from a more consistent housekeeping routine, particularly in the bathrooms where cleaning could be more thorough, as we noticed some limescale buildup. Although the air-conditioning worked well, the hallways could be a bit more comfortable in temperature.

would definitely come back there

The room was clean and had an electric kettle, flat-screen TV, and a private bathroom with free toiletries. The location was close to two tube stations, making it easy to explore the city. Housekeeping was quick and thorough, and breakfast had a good variety with freshly baked croissants and organic juices available daily.

The stay was fine for a short trip to explore nearby attractions. The location is great, making it easy to walk to places like Hyde Park and local shops. I appreciated the helpful staff who made check-in smoother, but the room felt a bit cramped and could have used some updates. Overall, it was decent for a few nights, but not ideal for a longer stay.